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  1. #1

    Error Connecting, loading and creating campaigns after FG update.

    Summary: I can't connect to a campaign, load, or create a new one. I updated fantasy grounds to the latest version and after doing so is when the problem started happening. I thought something went wrong during the update so I uninstalled it completely and did a fresh install. But even then it did not let me load old campaigns I had or let me connect to one I have been playing in. I reached out to support and submitted a ticket but the assistance they offered still wasn't able to resolve my issue. I have already checked and confirmed "Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017 a 2019" is all installed and up to date, per the advice of support. I do apologize if this is the wrong page of the forums to post this but I would really appreciate any help with this issue.

    Here is the error log:

    [1/10/2021 7:10:39 PM] [ERROR] LOADTHREAD: System.DllNotFoundException: lua5.1
    at (wrapper managed-to-native) KeraLua51.NativeMethods.luaL_newstate()
    at KeraLua51.Lua..ctor (System.Boolean openLibs) [0x00011] in <1da744f9ebc142c7bca18db8078db815>:0
    at GIJFMPJFKLM.OGDJMHEEKAG () [0x00000] in <d10f3cdaf23845209dec438ed6a50664>:0
    at KDGPBIMMBGC.BKMDFOGJDHI () [0x00000] in <d10f3cdaf23845209dec438ed6a50664>:0
    at KDGPBIMMBGC.ACHJNIOEGCJ () [0x00000] in <d10f3cdaf23845209dec438ed6a50664>:0
    at FG.FGDesktop.MPLDMNJHFFJ () [0x00016] in <d10f3cdaf23845209dec438ed6a50664>:0
    [1/10/2021 7:10:39 PM] MEASURE: LOAD - PART 1 - 0.036941
    [1/10/2021 7:10:39 PM] Tabletop scene exiting.
    [1/10/2021 7:10:39 PM] Launcher scene starting.
    [1/10/2021 7:10:39 PM] [ERROR] Game server connection was lost. Please return to launcher, and start game again.

    Ruleset(s):
    All of them

    New Campaign / FGC Migrated Campaign:
    FGU

    Extensions/Themes:

    Modules Loaded:

    Operating System / Language Setting:
    Win 10, US English

    Steps to Reproduce:
    1. Load a Campaign, select the Campaign, and get the message.
    2.Try to Join Campaign, that I have a play before and know get the message

  2. #2
    Zacchaeus's Avatar
    Join Date
    Dec 2014
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    The error says that it is missing a file which I believe should be in the redistributable, but I’m not certain of that. Did you install to the default locations using the executable from the store?
    If you need to contact customer support or if there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here http://fgapp.idea.informer.com/

  3. #3
    Quote Originally Posted by Zacchaeus View Post
    The error says that it is missing a file which I believe should be in the redistributable, but I’m not certain of that. Did you install to the default locations using the executable from the store?
    Yes, I install the default location I download the install from this link and run it https://www.fantasygrounds.com/home/...oundsUnity.php.

  4. #4
    Zacchaeus's Avatar
    Join Date
    Dec 2014
    Location
    Scotland
    Posts
    15,940
    All I can suggest is to try reinstalling again and make sure that your drivers etc and the Visual C++ is all up to date.
    If you need to contact customer support or if there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here http://fgapp.idea.informer.com/

  5. #5
    Please go to this Microsoft link, and download/install the latest library pack for x64 (vc_redist.x64.exe)

    https://support.microsoft.com/en-us/...al-c-downloads

    This should install the missing library that is causing the error.

    Regards,
    JPG

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